OpenText ECM Functional Consultant (ID:4093)

OpenText ECM Functional Consultant (ID:4093)

As an OpenText ECM Functional Consultant, you will:

• Design, implement, configure, and support OpenText Enterprise Content Management (ECM) solutions to manage business documents and digital content.

• Configure and customize OpenText Content Suite, Document Management, and workflow solutions based on business requirements.

• Integrate OpenText platforms with SAP, ERP, CRM, and other enterprise applications.

• Develop workflows, forms, and content governance processes to improve document lifecycle management.

• Perform system configuration, upgrades, migrations, and performance optimization activities.

• Collaborate with business stakeholders to gather requirements and deliver scalable ECM solutions.

• Troubleshoot application issues, provide production support, and ensure system availability.

• Create and maintain technical documentation, conduct user training, and support continuous improvement initiatives.

• Support content governance, records management, compliance, and document retention requirements.

• Leverage OpenText expertise, including relevant Exstream capabilities, to support enterprise content management requirements.

What You Bring to the Table:

• 10+ years of experience in OpenText solutions or a similar enterprise content management environment.

• Strong expertise in OpenText ECM and Content Suite, including Archive Center, Document Management, and workflow solutions.

• Experience with OpenText Exstream.

• Hands-on experience integrating and customizing OpenText solutions with SAP, ERP, CRM, and third-party applications.

• Knowledge of content governance, records management, document lifecycle management, compliance, and information retention.

• Experience in workflow development, forms configuration, system upgrades, migrations, and performance optimization.

• Strong troubleshooting skills and experience providing application and production support.

• Ability to gather business requirements and translate them into effective technical and functional solutions.

• Experience preparing technical documentation, delivering user training, and supporting continuous improvement initiatives.

• Strong stakeholder management, analytical, and problem-solving skills.

You Should Possess the Ability To:

• Understand business requirements and translate them into practical ECM solutions.

• Collaborate effectively with business stakeholders, technical teams, and application owners.

• Analyze complex application issues and drive them towards resolution.

• Manage integrations and ensure effective information flow between enterprise applications.

• Maintain document governance, compliance, and records management standards.

• Communicate technical concepts clearly to both technical and non-technical stakeholders.

• Take ownership of assigned activities and proactively identify opportunities for process and system improvements.

What We Bring to the Table:

• Opportunity to work on enterprise-level OpenText ECM solutions.

• Exposure to document management, workflow automation, and enterprise application integrations.

• Collaboration with business stakeholders and technical teams on content management initiatives.

• Opportunity to contribute to system optimization, content governance, and continuous improvement activities.