About this role
About the Role Red Hat is seeking an OpenShift Senior Specialist Solutions Architect (SSA) focused on AI to help clients adopt modern platform technologies and establish OpenShift as the preferred platform for application and AI workloads. This role involves removing technical and organizational barriers within key accounts, guiding customers to leverage data for competitive advantage, and presenting the value proposition to both executives and engineers. What You'll Do
- Supports the account team in gaining the Technical Win as the Subject Matter Expert for OpenShift and AppServices with a strong focus on AI workloads.
- Responsible for scoping and delivering deep dive presentations, custom demos, workshops and POCs, as well as answering product questions for written proposals such as RFPs.
- Provides deep product and solutions expertise as well as pre-sales assistance.
- Assists in technical strategy approaches for large/strategic opportunities.
- Serves as technical liaison to their respective Product BUs.
- Helps develop and maintain reusable technical sales assets.
- Becomes a trusted adviser within Red Hat's customer base; builds solid, lasting relationships with customers.
- Provides presales technical support for the development and implementation of complex solutions.
- Engages with product teams to understand and influence technical roadmaps & recommended practices.
- Engages with partner ecosystems to strengthen customer value proposition.
- Serve as a technical expert for AI/ML workloads on OpenShift, guiding customers through the integration of AI infrastructure, including compute, networking, and storage optimization.
- Act as a trusted advisor to help customers navigate the transition of AI/ML initiatives into production environments using OpenShift AI and related AI-optimized platform capabilities. What We're Looking For
- Experience in sales engineering, consulting, IT architecture, or equivalent in supporting enterprise accounts.
- Excellent communication, presentation, and documentation skills.
- Ability to interpret customer business problems and technical issues and then effectively explain how a Red Hat solution will address identified challenges, requirements and business opportunities.
- Deep knowledge of OpenShift & Application Services products or strong familiarity of Red Hat related products.
- Experience with Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS).