About this role
Hemmersbach GmbH & Co. KG
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Czech Republic – Prague
IT
Full-time
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your tasks
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your benefits
- Onboarding program
- Buddy program
- International job opportunities
- Pension scheme
- Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
- Transport/ Commuting Allowance
- Sport allowances/ Compensation
- Internal career development program
- 25 days leave entitlement
- Birthday Day off
- Benefit Plus
Job-Id: 20307 Onsite Technician L1 - Prague - Czech or Slovak speaking Czech Republic – Prague
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