Online Sales Concierge

Online Sales Concierge

Description

• D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. D.R. Horton, Inc. is currently looking for a Online Sales Concierge. The right candidate specializes in the process of converting internet leads to onsite traffic/sales.

• Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage all incoming internet leads from company website and outsourced companies

• Ensure a positive experience to all potential customers whether online, live chat or by phone

• Convert qualified leads into office appointments with onsite Sales Representatives

• Enter and update information in a customer management database

• Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities

• Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)

• Generate a monthly analysis of divisional website traffic, hits, source, etc.

• Maintain current knowledge of communities, product, plans and amenities

• Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail

• Coordinate mass mailing lists and the mailing of materials to prospective clients

• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

• Ability to work overtime

• Minimal overnight travel may be required for training purposes

Qualifications

• Education and/or Experience

• High school diploma or general education degree (GED); and/or one to three years of related experience and/or training

• Superb interpersonal, written and verbal communication skills

• Ability to work well within a team

• Provide attention to detail and manage multiple responsibilities

• Strong organizational and follow-through skills

• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

• Proficiency with MS Office and email

• Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

• The noise level is generally moderate

• Preferred Qualifications

• Licensing requirements vary by state

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Dental and Vision

• 401(K)

• Employee Stock Purchase Plan

• Flex Spending Accounts

• Life & Disability Insurance

• Vacation, Sick, Personal Time and Company Holidays

• Multiple Voluntary and Company provided Benefits

• Build YOUR future with D.R. Horton, America’s Builder. WeBuildPeopleToo

• Job

• Sales

• Primary Location

• Ohio-Mason

• Organization

• Home Builder

• Schedule

• Full-time

• Job Posting

• Jul 23, 2026, 1:00:00 AM

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