About this role
Description
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This position will serve as the primary office point of contact for students and prospective students, parents, and the community. Serving as One-Stop receptionist provides support for the enrollment and recruitment team.
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Examples of Duties
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Processes admission applications and all student documents including high school transcripts, unofficial college transcripts, and chargeback requests.
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Serves potential and current students with the enrollment process by providing front counter, chatbot, text messaging, email, and phone support
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Supports operations utilizing various online solutions such as customer relations management (CRM) and enterprise resource planning (ERP) systems.
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Provides student support for online accounts (i.e. Atlantic Cape Connect, Self Service, Buccaneer E-mail, Blackboard, etc.)
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Provides consumer information on a one-to-one basis regarding Financial Aid eligibility and verification requirements, program information, and budget components
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Assists students in scheduling virtual academic advising appointments if requested
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Ensure that placement scores, SAT/ACT or multiple measure scores are submitted and recorded
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Responds to requests and refers students to institutional resources
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Assists new students with course selection and registration
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Oversees the scanning and linking of all incoming student records
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Assists with the preparation, setup, and coordination of events
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Provides support for events on and off campus (i.e. high school visits, college fairs, open houses)
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Assists with the scheduling of rooms for events and meetings
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Assists with general office duties (process mail, maintain inventory of office supplies and recruitment materials)
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Performs related duties as assigned
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Paid sick leave in accordance with NJ Sick Leave Law
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Defined Contribution Retirement Program (DCRP)
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Eligible part-time employees will be enrolled into the DCRP (Defined Contribution Retirement Plan) pension. Employees contribute 5% of their base salary and the college contributes 3% of base salary. Investment options are managed through Prudential Retirement. Life insurance benefits through DCRP are payable to the beneficiary at 1.5X the member's salary.
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Employer
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Atlantic Cape Community College
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Address
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5100 Black Horse Pike
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Mays Landing, New Jersey, 08330
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Website