One Stop Advisor

Description

• Welcome to Samford University's application process powered by NeoEd!

• You can submit an online application by clicking on the job title you are interested in and clicking on the Apply link! After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings.

• Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to job qualification information. Demographic information is maintained only for statistical reporting and is not associated with individual applications.

• It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted.

• The Samford One Stop strives to provide a caring, efficient, highly trained, customer service-oriented team to assist all Samford students (prospective, current, and former) with becoming fiscally responsible global citizens. The One Stop Advisor plays a vital role in Samford’s enrollment and retention efforts by advising undergraduate and graduate students and their families regarding financial aid, student accounts (charges, payments, payment plans, etc.), financial literacy, and general Samford student life information.

• Job Duties

• Communicating pertinent information and instructions to students, parents, and campus departments regarding the application, delivery and responsibilities for loans, grants, work study, and scholarship programs.

• Advising students regarding financing options, from federal, private, and institutional aid sources and helping them to identify the best option for their educational plans.

• Representing Samford University at recruiting events, new student orientations, and various state and regional meetings as required.

• Remaining current on financial aid information, policies, and procedures to ensure federal and state aid compliance.

• Assessing enrollment issues that impact enrollment certifications and works with department and/or students to determine an appropriate resolution, if applicable (i.e., registration changes, petitions, withdrawals, grade changes, etc.).

• Advising students and parents regarding charges on student accounts, including billing, payment due dates, payment plans, and payment methods, Remain current on general Samford knowledge, including academics and student life.

• Attend continuing education and professional development events and conferences.

Qualifications

• Bachelor’s degree.

• Competency in Microsoft Office, particularly Word, Excel, and Outlook.

• Detail-oriented with the capacity to learn vast amounts of new information.

• Effective communicator with sensitivity to the needs and desires of students, parents, faculty, and staff.

• Excellent written and verbal communication and presentation skills.

• Team player who can work collaboratively across department and university lines.

• Organized, deadline-oriented, and capable of managing competing priorities.

• Ability to multitask and handle frequent interruptions throughout the workday.

• Ability to handle confidential and sensitive information responsibly.

• Ability to take initiative in identifying and solving problems.

• Commitment to integrity and the Samford Code of Values.

• Ability to sit for extended periods of time throughout the workday.

• Possible occasional travel for training and professional development.

• Occasional lifting of standard office supplies, up to 20 pounds.

• Preferred Qualifications

• Experience with Banner.

• Experience working in higher education.

• Working knowledge of federal, state and general financial aid regulations.

• We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

• To learn more details, visit our benefits page.

• Do you have a Bachelor's degree or higher?

• Yes

• No

• Can you lift 20lbs or more?

• Yes

• No

• Required Question

• Employer

• Samford University

• Address

• 800 Lakeshore Drive

• Birmingham, Alabama, 35229

• Website

• http://www.samford.edu

• Apply

• Please verify your email address

• Verify Email

• Samford University Career Opportunities