About this role
Department: Academy Theaters Reports to: Associate Director, Academy Theaters Job Type: Part-time – On-Call Job Classification: Hourly (Non-exempt) Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford Compensation: $38.00 per hour
Summary/Objective: The On-Call Theater Manager, Academy Theaters, is responsible for delivering a premier theater experience for all Academy Theaters. This position will assist in ensuring seamless operations for every show and a best-in-class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.
Essential Functions of the Job:
-
Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
-
Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
-
Oversee tech rehearsals.
-
Manage daily operations, including floor coverage, breaks, and leading events.
-
Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
-
Communicate effectively with all levels of Academy Campus, inhouse projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
-
Manage and update screening information into databases and attend meetings as needed.
-
Inform theater staff of information relating to events, policies, procedures, or visitor issues.
-
Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
-
Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
-
Lead productions by calling shows for all internal and external programs.
-
Ensure team compliance with legal policies and procedures.
-
Monitor and maintain theater accessibility supplies and equipment.
-
Uphold the Academy standard for program excellence.
-
Act as a liaison between external clients and internal projectionists/AV team members.
-
Other duties as assigned. Supervisory Responsibilities:
-
Event Day Supervision of Theater Staff, Academy Theaters. Required Competencies:
-
A high school diploma or equivalent certification of completion.
-
A minimum of 5 years’ experience operating a high-profile cinema or event venue, including supervising a team.
-
Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
-
Knowledge of admissions, Mobile POS, and online ticketing systems.
-
A strong sense of showmanship.
-
A commitment to diversity, equity, accessibility, and inclusion.
-
Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications:
-
Museum, or other arts nonprofit experience is a plus.
-
Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred. Physical Demands:
-
Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items. Work Environment:
-
Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
-
Occasional need to work in near darkness.
-
Variable noise levels depending on programming, including occasional live music. Travel:
-
The percentage of travel time expected for the position is 10%. Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.
Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture.
@museumLI