On-Call Concierge, Hope Lodge – Evening/Overnight & Weekend Shifts
About this role
On-Call Concierge, Hope Lodge – Evening/Overnight & Weekend Shifts
The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security.
The pay rate will be $19.50/hr.
This is an on-call, as-needed position. Hours are not guaranteed and will vary based on staffing needs, including coverage for vacations, call-offs, and other absences. Most shifts will be evening and overnight, with weekend and holiday coverage required.
ESSENTIAL FUNCTIONS:
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation & EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
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