Omnichannel Excellence Manager (d/f/m)
About this role
We are seeking a passionate and strategic Omnichannel Excellence Manager (d/f/m). The role is based in Munich, with consideration given to other Essity locations including Gothenburg, Philadelphia, Hamburg, and Dunstable. This is a permanent, full-time position offering the opportunity to make a real impact in a dynamic, international environment.
Responsibilities
- Drive business transformation toward omnichannel excellence with the regions, focusing on direct and indirect go-to-market models and low- and tech-touch experiences
- Promote adoption and value realization of omnichannel services and digital tools by developing business use cases, enabling regional launches and migrations, supporting change management, and scaling proven practices across markets
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