About this role
Overview
The Site Manager will be responsible for maintaining excellent client communication, in addition to managing and performing services provided on-site in a highly professional environment. Services provided include but are not limited to: business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Ideal candidates will possess excellent customer relationship management skills, and have 1-2+ years’ experience managing relevant office services.
About Us
IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide facilities management including copy, mail, and records management services.
IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.
Check out http://www.istmanagement.com for more info on us!
Hours: Monday-Friday 7:30 AM – 4:30 PM with flexibility for additional attendance pending workloads
Location: Downtown Pittsburgh, convenient to bus routes and the T.
Benefits Include: Paid Holidays, Paid Time Off, Medical, Dental, Vision, STD, LTD, Life, 401k, Identity Theft Protection, AD&D, Pet Insurance
Compensation: 20.00/hr + bonus opportunities
Responsibilities
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The Site Manager will be responsible for managing a 2 person team and performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support. Additional responsibilities include:
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Directs and oversees office services activities including the mail-room and copy-center
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Ensures the coordinated delivery of copy and print services
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Responsible ordering and inventorying office supplies
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Develops new procedures to improve the operation of the site(s) and to lower operating costs
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Manages department vendor relationships and contracts
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Manages, trains, and coaches employees and develops a work environment that promotes high motivation and customer satisfaction
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Tasks as assigned
Qualifications
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Ideal candidates will possess excellent customer relationship management skills, have 1-2+ years’ experience managing relevant office services.
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High school diploma or GED and US authorization to work for any employer
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Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
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Advanced MS Office Suite skills; Excellent communication skills both verbal and written
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Managerial skills; ability to train employees