About this role
Office Services Assistant
Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally— relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world-class. We also take the lead in running our day-to-day operations in the most environmentally sustainable way possible.
The Office Services Assistant supports the smooth day-to-day operation of the office by delivering high-quality office services, facilities support, and administrative assistance. The role ensures the office environment is efficient, well-maintained, and compliant with firm standards, while providing responsive support to lawyers, business services teams, and visitors. This position plays a key role in maintaining professional workplace experience and supporting operational excellence.
The roles and responsibilities of this job include:
Office Services & Facilities Support
- Support daily office operations, ensuring meeting rooms, common areas, and workspaces are well maintained.
- Monitor office supplies, stationery, pantry items, and consumables; assist with stock control and replenishment.
- Support facilities-related requests, minor issues, and follow-ups with contractors or building management.
- Assist with office moves, seating changes, and internal reconfigurations as required.
- Support the onboarding process of new employees.
Mail, Deliveries & Logistics
- Coordinate outgoing shipments and courier bookings.
- Assist with day-to-day coordination of vendors (cleaning, maintenance, courier services, etc.).
- Monitor service delivery standards and escalate issues to the Office Operations Manager.
- Support contractor access, landlord maintenance, and supervision as required.
Health, Safety & Compliance
- Support adherence to health and safety procedures and office policies.
- Assist with maintaining records related to facilities, maintenance, and inspections.
- Escalate safety concerns, incidents, or hazards promptly.
Administrative & Operational Support
- Support office events, internal meetings, and firm initiatives.
- Provide ad-hoc support to other business services teams when required.
Vendor & Contractor Support
- Assist with day-to-day coordination of vendors (cleaning, maintenance, courier services, etc.).
- Monitor service delivery standards and escalate issues to the Office Operations Manager.
- Support contractor access, landlord maintenance, and supervision as required.
Qualifications and Skills Experience in a