Office Manager - Home Care (Full-Time, Days)

SUMMARY

As an Office Manager, your exceptional leadership abilities, analytical skills and program knowledge contribute to the success of day-to-day operations in your assigned department.

JOB TITLE: Office Manager

LOCATION: 330 Monroe Ave, Rochester, NY

DEPARTMENT: Home Care- Administrative Support

SCHEDULE: Monday- Friday 7:30am-4:00pm (Some Flexibility)

ATTRIBUTES

• In lieu of degree, an equivalent combination of education and work experience will be considered
• Strong computer and equipment experience required
• Six (6) years of previous experience in an office/business operations environment (i.e. executive recruitment, human resources, patient services, billing, data and/or records management), of which at least two (2) years are in a leadership role
• Proficient with office equipment and software programs including, but not limited to: reporting systems, database management, spreadsheets, word processing and presentation software; Paradox software experience may be required
• Excellent written, verbal communication, organization and people skills

RESPONSIBILITIES

• Daily Management. Manage and supervise the day-to-day operations/activities of an administrative support group or unit within a department; regularly contribute in a variety of department planning, forecasting and budgetary processes, workflows and department performance goals
• Leadership. Orient, train and mentor team members on office operations, equipment utilization and all related work processes, systems, practices, policies, procedures and regulations; track and manage group performance and keep management informed of work status, progress against performance initiatives and of any issues or events that may occur; participate in the interviewing and hiring process; evaluates employees, give performance reviews and recommend HR actions
• Database Management. Manage various departmental database, business tracking or reporting systems; oversee completion of scheduled or special analyses, or reports that aid management in the conduct of business matters

EDUCATION

• LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

• Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

• For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

• Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

• $62,400.00 - $65,000.00

CITY:

• Rochester

POSTAL CODE:

• 14607

• The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

• Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.