Office & Digital Marketing Coordinator

Office & Digital Marketing Coordinator

Office & Digital Marketing Coordinator

• Job Type Full Time , Onsite
• Qualification BA/BSc/HND , OND
• Experience 1 year
• Location Ekiti
• Job Field Marketing and Communication

As we develop our operations in Ado-Ekiti, we are looking for a highly organised, proactive and digitally competent Office & Digital Marketing Coordinator to support the day-to-day running of the office and coordinate our digital communication, social media activities and advertising.

This is a practical role for someone who can take responsibility, work independently, communicate professionally with clients and students, and ensure that office and marketing activities are properly coordinated.

KEY RESPONSIBILITIES

• Office Administration

• Coordinate the day-to-day administrative activities of the office.

• Ensure the office is organised, professional and ready for daily operations.

• Receive and attend to students, clients, visitors and enquiries professionally.

• Manage incoming calls, WhatsApp messages, emails and general enquiries.

• Record and follow up enquiries from prospective students and clients.

• Assist with student registration, onboarding and appointment scheduling.

• Maintain accurate student, client and office records.

• Prepare, organise and file administrative documents.

• Monitor office supplies and report when items need to be replenished.

• Maintain attendance records and support basic student administration.

• Coordinate meetings, appointments and internal activities.

• Support the organisation of seminars, information sessions, training activities and other Altiora events.

• Liaise with instructors, students, clients and management as required.

• Maintain confidentiality when handling company, student and client information.

• Carry out other reasonable administrative duties required for the smooth running of the office.

• Social Media and Digital Marketing

• Manage Altiora's day-to-day social media activities.

• Create, prepare and schedule engaging content for platforms such as Facebook, Instagram, TikTok, LinkedIn and WhatsApp Business, as applicable.

• Develop content around German language training, courses, student opportunities, international education, career pathways, events and company activities.

• Create simple but professional graphics and promotional materials using Canva or similar tools.

• Write clear and engaging captions and promotional copy.

• Respond promptly and professionally to social media comments, direct messages and enquiries.

• Monitor social media activity and identify potential student and client leads.

• Maintain a consistent and professional Altiora brand image across digital platforms.

• Support the promotion of German language courses, events, seminars and other company services.

• Assist with paid social media advertising campaigns.

• Set up, monitor and report on advertising campaigns under management direction.

• Track enquiries generated from advertisements and maintain basic lead records.

• Monitor engagement, reach, enquiries and other relevant marketing performance indicators.

• Identify effective content and promotional opportunities.

• Support the continuous improvement of Altiora's digital marketing activities.

• Lead Management and Customer Communication

• Respond promptly to enquiries received through social media, WhatsApp, email and other channels.

• Provide accurate first-line information about available courses and services.

• Record prospective student and client details.

• Follow up leads appropriately and professionally.

• Escalate complex enquiries to the appropriate member of management.

• Maintain a simple and organised enquiry and lead-tracking system.

• Help convert genuine enquiries into registrations and appointments.

REQUIREMENTS

The ideal candidate should have:

• A minimum of OND, HND or equivalent qualification in Business Administration, Marketing, Mass Communication, Management, Information Technology or a related field. Relevant practical experience may also be considered.
• Previous experience in office administration, customer service, digital marketing, social media management or a similar role.
• Strong written and spoken English.
• Good