About this role
About Veracross:
Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the power of a fully integrated single-record database, personalized communication tools, and an elegant architecture that is unique in our industry.
We are a growing, values-led community of 350 employees in the US, UK and Australia who share a vision to unify school communities, improve the quality of education, and enhance learning. And we’re succeeding! As of early 2025, we are supporting 3200+ schools in 60 countries.
Veracross is five product brands in one global tech company
- Veracross SIS is a one-person, one-record school management platform
- Magnus Health provides cloud-based Student Health Record (SHR) solutions
- Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps.
- Epraise incentivizes student well-being and connects teachers, students, and families.
- Firefly provides an online learning space for students and teachers
Position Overview
The Office Coordinator plays a vital role in ensuring the smooth, safe, and efficient day-to-day operations of the office. This position combines administrative excellence with strong organisational and interpersonal skills to support teams, coordinate office logistics, and foster a positive and compliant workplace environment.
This position is located on-site, out of our office in Miami, Gold Coast.
This is a part-time role, 4hrs per day / 9am to 1pm / 5 days a week, reporting to the HR Manager.
Key Responsibilities
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Administrative Support
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Manage calendars and schedule internal and external meetings.
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Coordinate office activities and ensure seamless daily operations.
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Provide general administrative and clerical support to management and staff.
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Create, manage and support travel bookings & changes in a timely manner.
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Office Operations
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Oversee office supplies, equipment, and general maintenance to ensure a functional workspace.
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Liaise with building management and vendors to resolve facility and maintenance needs.
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Monitor and manage operational expenses within budget.
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Reception Duties
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Greet & welcome visitors to the office
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Manage incoming and outgoing correspondence, including email, mail, and packages.
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Handle inquiries, directing them appropriately.
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Records Management
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Maintain accurate records, databases, and filing systems (both physical and digital).
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Ensure document confidentiality and compliance with record-keeping policies.
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Support data entry and administrative record maintenance.
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Financial Administration
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Process invoices, purchase orders, and office-related expense claims with Finance.
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Track, reconcile, and report on office expenditures.
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HR Support
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Assist with onboarding new employees and preparing welcome materials.
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Coordinate staff training, team events, and employee engagement activities.
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Support IT with equipment orders and delivery.
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Event Planning
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Plan and coordinate internal events such as team-building activities, staff celebrations, and company-wide meetings.
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Manage logistics, catering, communications, and setup for events.
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Ensure all events align with company culture and values.
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Design & Communication
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Create visually appealing presentations, invitations, and internal communications using Canva or similar tools within established brand guidelines.
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Support company-wide announcements, newsletters, and internal campaigns.
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Contribute to enhancing workplace culture through clear, engaging communication.
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Project Coordination
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Provide logistical and administrative support for team projects and company initiatives.
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Assist in tracking progress, deadlines, and deliverables.
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Facilitate collaboration between departments to ensure project success.
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Workplace Health & Safety Management
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Maintain a safe and compliant workplace in line with health and safety regulations.
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Conduct regular safety checks and coordinate emergency procedures (e.g., fire drills, first aid readiness).
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Liaise with building management and external contractors on safety and compliance matters.
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Maintain safety documentation, incident reports, and risk assessments.
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Promote a culture of safety awareness and ensure all staff understand and follow WHS protocols.
Requirements
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Business/Administration Qualification or Proven experience in office administration/related role.
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Excellent organisational and multitasking abilities.
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Strong interpersonal and communication skills.
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Proficiency in Microsoft Office Suite and Canva.
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Knowledge of workplace health and safety practices and compliance.
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Experience managing invoices, budgets, and supplier relationships.
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Attention to detail and a proactive, solutions-oriented approach.
Benefits
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The best tools to get the job done!
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When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and Herman Miller chair for the office.
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Growth opportunities!
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Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.
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Work/life balance
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Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?
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Parental leave policy
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As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.
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Make a difference
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Our work makes a positive contribution to our schools, their students and their families around the world!
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Snacks, drinks & coffee
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Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.
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Culture
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The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.