About this role
Office Assistant- Onsite
Office Operations Specialist within the Utilities industry to join our client, Onsite, to report to their office in Short Hills, NJ
- $25/hr.
- 40 hours a week, Monday-Friday,8AM-430PM
- You must have intermediate Microsoft Excel skills ( PivotTables, VLOOKUP, etc.)
Provides office administrative support and records maintenance for water utility construction.
What You Will Be Doing
- Strong customer service skills. - They will be interacting directly with customers and municipal officials on a daily basis, usually under less-than-ideal circumstances
- Research and document customer concerns, taking appropriate action to resolve issues in accordance with company policies and regulatory requirements.
- Serve as a liaison between customers, municipal officials, and internal teams to address escalated matters and support successful outcomes.
Who You Are
- HS Diploma or GED required
- Proficient in Microsoft Outlook for email correspondence, scheduling, and follow-ups
- Intermediate Microsoft Excel skills, including the ability to analyze, manipulate, and reconcile large datasets using formulas and lookup functions to create pivot tables, and maintain accurate operational reports.
- Ability to manage inbox communications and respond to customer and internal inquiries in a timely manner
- Demonstrated ability to interact with customers in a courteous, patient, and professional manner
- Experience handling questions, concerns, or requests while maintaining a positive customer experience
- Organized and strong attention to detail when researching, updating, and validating service records
Experience within Operations Support, Utilities, Public Works or related field will be looked at before all others
Estimated Min Rate: $25.00 Estimated Max Rate: $25.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.