Ocean Export Supervisor

Job title: Ocean Export Supervisor

About the Role JAS is seeking an Ocean Export Supervisor to lead and oversee the ocean export department, ensuring efficient movement of freight out of the country in compliance with all laws and company standards.

What You'll Do

• Supervise staff and manage operations for the ocean export department.
• Responsible for workload management and back-up; process files per company standards.
• Review all quoting activities; set-up new accounts and assignments; review SOPs and update account profiles.
• Monitor new account status to ensure quality performance; resolve problems or assign and follow-up with appropriate personnel.
• Support/assist the sales department as needed; maximize opportunities to improve customer service.
• Provide support for current and new employee training; develop and mentor staff; motivate team members to achieve goals.
• Maintain 100% compliance with export laws, regulations and JAS standards.
• Manage and develop efficient workflow to attain optimum efficiency and productivity of the department.
• Quoting LCL and FCL; understand country-specific requirements.

What We're Looking For

• Ability to multi-task and problem solve simple and complex issues.
• Excellent communication skills (verbal and written).
• Highly organized with ability to prioritize and sense of urgency where appropriate.
• Excellent creative problem solving and analytical skills.
• Excellent judgment and initiative.
• Demonstrated leadership, people and process management skills; both a team builder and team player.
• Able to perform essential duties without posing a direct threat to health or safety.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.
• Education: High School Diploma or GED; knowledge of transportation industry; Bachelor’s degree preferred or equivalent experience.
• Experience: 5+ years export experience; 2+ years supervising and developing staff.
• Strong customer service skills and outgoing personality.
• Computer literate (Microsoft Office, JWS).
• General understanding of ocean export (LCL/FCL) and understanding Export Compliance Regulations.
• Proficient with standard PC applications (Word, Excel, PowerPoint, Outlook, Internet).