Ocean Export Specialist

Job title: Ocean Export Specialist

About the Role Lead and manage the Ocean Export department to ensure compliant ocean freight movement from China, aligning with policy and legal requirements while driving bottom-line results. This role focuses on maintaining efficient department workflows, supervising staff, and coordinating with carriers, authorities, customers and suppliers to support lawful, timely export operations.

What You'll Do

• Manage and develop efficient flow of work to maximize department productivity.
• Identify problems and implement effective solutions; use reports to quantify workload and prioritize tasks.
• Communicate with export-related authorities, customers and suppliers to ensure compliant and positive relationships across relevant countries.
• Collaborate with other departments to support export activities and organizational operations.
• Initiate, promote and implement changes to increase organizational effectiveness; make sound decisions based on analysis and judgment.
• Ensure staff have training and resources to perform their jobs; supervise staff and ensure achievement of financial goals.
• Negotiate with local carriers on spot pricing and issue rate quotes.
• Maintain TSA compliance for the branch; provide quotes to internal and external clients; participate in outside sales as needed.
• Maintain records for truckers (insurance certs, tariffs) and coordinate with 3rd party warehouses.
• Prepare and deliver delivery documents to 3rd party warehouses and US Customs; meet with SSL, ocean carriers, warehouse agents and truckers to review service needs.
• Handle shipments with applicable compliance requirements; manage local pricing records from all carriers.
• Audit export files for compliance and profitability; handle dangerous goods processing for air export when applicable.
• Escalate department concerns to upper management and track service faults from 3rd party warehouses.
• Perform other duties as requested.

What We're Looking For

• Excellent organizational and time management skills.
• Excellent written and verbal communication skills.
• Strong computer skills including Microsoft Office.
• Detail-oriented with the ability to multitask and meet deadlines.
• Self-motivated and able to work both in a team and independently.
• Strong knowledge of regulatory compliance with export rules and regulations.
• Ability to interact positively with coworkers, subordinates and supervisors; TSA compliant; Dangerous Goods awareness.
• Education and Experience: High school diploma or GED; College diploma a plus; minimum 7 years relevant Export (Air or Ocean) and freight forwarding experience; minimum 3 years supervisory experience; knowledge of procedures for international and domestic freight, trucking and warehouse services; TSA compliant; Dangerous Goods awareness.