Nursing Supervisor

About the Role Under the direction of the Administrative Director of Concord Hospital Laconia/ Franklin, the Nursing Supervisor (RN) is responsible for daily supervision and coordination of operations for the hospital and patient care areas. He/she is responsible for responding to clinical and organizational emergency situations. The Supervisor is responsible for supporting and assisting in the delivery of quality patient care and professional nursing practice. What You'll Do

• Leadership & Resource Management: Serve as a leader and resource for staff, patients, and families; provide support, guidance, and feedback to staff; coach and direct staff in clinical decision-making; demonstrate cost-effective staffing and resource allocation; serve as on-site leadership during evenings, nights, and weekends with access to an Administrator On-Call.
• Operational & Staffing Coordination: Develops and implements staffing plans based on patient needs; coordinates bed management and patient flow to optimize capacity; works collaboratively to solve operational and administrative issues; ensures adherence to policies, procedures, and nursing philosophy.
• Clinical Support & Emergency Response: Responds to emergency situations (e.g., Rapid Response, Stroke Alerts, Trauma); serves as a clinical resource, guiding nursing care using critical thinking to promote quality outcomes; acts as Incident Command in emergencies until relieved.
• Problem-Solving & Decision-Making: Anticipates and prioritizes potential problems on shift; serves as a resource in solving administrative and clinical challenges; contacts appropriate departments or personnel for assistance when needed; maintains composure while handling patient, family, and staff concerns.
• Communication & Service Excellence: Serves as a conduit for department and organizational communication; documents and communicates incidents to management in a timely fashion; manages service recovery for patient and family concerns; supports organizational change initiatives.
• Mission & Policy Adherence: Promotes the mission, vision, and values of the organization; promotes a healthy work environment; facilitates sharing of information, especially on off-shifts, such that staff are informed of organizational communication and initiatives and management is aware of staff feedback; ensures compliance with hospital policies and nursing standards. What We're Looking For
• Education: BSN from an accredited college/university preferred or commensurate education and experience.
• Licensure & Certification: Current license to practice in the state of New Hampshire; BLS, ACLS, and PALS or equivalent; MOAB required within 1 year.
• Experience: Minimum of 3 years of acute care clinical experience; previous supervisory/leadership experience preferred.
• Skills & Abilities: Demonstrated ability to effectively interact with multidisciplinary staff, patients, and others; ability to perform as a member of a team; strong communication and decision-making skills.
• Availability: On-site leadership during evenings, nights, and weekends; access to Administrator On-Call.