About this role
About the Role Chemours is seeking a North America Import & Export Coordinator to support the movement of products into and out of the North America region. This role will be a liaison between regional supply chains and cross-functional teams to ensure compliant, timely, and efficient import/export activities that support the business strategy. What You'll Do
- Monitor orders, shipments, and deliveries outbound from North America and inbound to North America.
- Troubleshoot day-to-day order fulfillment and logistics issues on US-sourced shipments (collaborating with logistics, warehouse, and freight forwarders), including completion of SAP transactions and providing training as appropriate.
- Facilitate weekly US export open order review meetings with updates to the TSS matrix.
- Participate in monthly Regional Order Fulfillment Network meetings.
- Complete appropriate filing for imports based on regulatory requirements.
- Ensure Import/Export Compliance and lead analysis/root cause corrective action for US Import & Export Non-Conformances.
- Lead analysis and review of monthly US Supplier Metrics.
- Refresh and maintain Duty Drawback.
- Support Change to Business activity as it relates to Import/Export shipments.
- Collect VOC for Annual Global Ocean RFP.
- Initiate customer complaint investigations in Salesforce as needed.
- Participate and drive simplification initiatives that streamline work processes and improve customer experience.
- Work on initiatives to improve Chemours’ business processes/tools platform (e.g., Project 44 Ocean Superuser).
- Oversee product shipments out of US virtual warehouse including monitoring, creating/completing paperwork and communicating with logistics and the commercial team. What We're Looking For
- Bachelor's degree plus 3-5 years related work experience (e.g., Supply Chain, Operations, Customer Service, Sourcing).
- Proficiency with SAP, or a similar ERP system; strong technical skills in Microsoft Office & SAP BW.
- Strong analytical and problem-solving skills with great attention to detail.
- Ability to adapt to changing environments and quickly learn new processes.
- Proactive, a good team player, willing to learn and take extra responsibility.
- Strong interpersonal and influencing skills in a cross-functional setting. Nice to Have
- Basic knowledge of logistics and hazardous materials handling.
- Good knowledge of import/export process – booking, customs clearance, documentation. Compensation & Benefits
- Competitive Compensation
- Comprehensive Benefits Packages
- 401(k) Match
- Employee Stock Purchase Program
- Tuition Reimbursement
- Commuter Benefits
- Learning and Development Opportunities
- Strong Inclusion and Diversity Initiatives
- Company-paid Volunteer Day