About this role
Night Porter - Part Time Four days a week
Mercure Salisbury White Hart Hotel & Apartments, Salisbury, United Kingdom
Night Porter - Part Time Four days a week
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
As our next Night Porter, you…
Are the ‘face of the Mercure White Hart Salisbury’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Assist in the general running of the hotel at night and support other departments to set up for the next day.
Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
Undertake PMS end of day procedures and hotel safety checks to make sure everyone in our hotel is safe and looked after.
You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
Qualifications
Your experience and skills include:
- Previous night porter experience or hotel host experience (desirable)
- Customer service experience and working with the public(desirable)
- Ability to work alone throughout the night
- Ability to work well under pressure
- Ability to use your initiative and to follow written / verbal instructions
- Knowledge of food safety & hygiene
- Knowledge of general health & safety procedures