About this role
Job title: Night of Show Ancillary Seller
About the Role The Night of Show Ancillary Seller at Live Nation is responsible for communicating to guests about additional amenities the venue offers and promoting upsells such as Premier Parking, Fast Lane, Lawn Chair Rentals, VIP Seating and VIP Club Access. This role supports the Ancillary Revenue team to enhance guest experience and drive ancillary revenue during events.
What You'll Do
- Greet all guests and assist in answering questions about the venue.
- Promote and sell various on-site promotions and upsells at each event (e.g., Premier Parking, Fast Lane, Clear Bags, Blankets, Lawn Chair Rentals, VIP Club Access, VIP Seat Upgrades, Cabanas, Reserved Lawn).
- Assist Ancillary Revenue Supervisor in setting up and breaking down cabanas, signs, tables, tents, etc. as needed.
- Examine tickets or passes pre-purchased to determine authenticity using criteria such as color or date issued.
- Handle credit card transactions according to Live Nation's audit guidelines.
- Balance out at the end of each shift with a supervisor.
- Inventory – count all physical items before the start of the event and again at the end of the show.
- May fill in temporarily with another department to support staffing levels during peak or break times.
- Other tasks as assigned by the Ancillary Revenue Manager or venue management.
- Partner with fellow team members at the end of the show to close the venue, including collecting recyclables from the lawn and/or reserved sections, and properly storing event equipment such as lawn chairs and barricade.
- This role is part-time, seasonal and requires evening and weekend availability.
What We're Looking For
- Must be at least 18 years of age.
- High School Diploma or equivalent preferred.
- At least 2 years in Guest Service and communications preferred.