About this role
The Night Manager oversees contract compliance for our designated building maintenance accounts in the Virginia Beach / Hampton Roads area and manages the working relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.
Key responsibilities
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Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.
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Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.
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Send nightly recap reports and escalate urgent issues to the Facility Services Manager.
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Handle customer complaints, new account start-ups, and special client requests.
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Enforce company policies on cleaning standards, tools, and equipment use.
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Requirements
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High school diploma or equivalent; additional experience in commercial janitorial or facilities services is a plus.
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Prior supervisory experience, including coaching, motivating, and leading a team across multiple sites.
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Strong organizational skills and attention to detail.
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Excellent communication and interpersonal skills.
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Comfortable with regular local travel between client sites; valid driver's license and reliable vehicle recommended.
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Ability to lift up to 25 pounds and remain on your feet for extended periods during site visits.
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Benefits
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Pay: $21.00 per hour
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Health, dental, and vision insurance
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401(k) with company match
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Paid time off and holidays
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Car and phone allowance
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Opportunities to grow into account management or operations leadership