Night Manager - Mercure Sydney Blacktown

Night Manager - Mercure Sydney Blacktown

We are seeking an energetic and enthusiastic Full Time Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

What will you be doing?

• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Guest Service Manager and General Manager in a variety of check and balance procedures
• Prepare and deliver food from the all day dining menu and cafe as required.
• Assist with morning breakfast set up and guest needs

Qualifications

Your Skills and experience include:

• Guest obsessed focus with the ability to flex in a fast paced and ever changing environment

• Ability to navigate through change and provide quick thinking solutions should problems arise

• Clear and confident communication skills – both written and verbal

• Knowledge of Microsoft Outlook, Microsoft Office and Opera.

• RSA and First Aid qualifications or willingness to obtain

• Ability to work 11pm - 7.30am across a 7 day roster

• Additional Information

• What’s in it for you

• An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor

• Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation

• Work alongside passionate industry professionals

• Western Sydney Location with free parking available

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• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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