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Night Manager Front Office

Accor Hotels Nigeria
Rixos Premium Saadiyat Island, Abu Dhabi, United Arab Emirates
On-site

About this role

Night Manager Front Office

Location: Rixos Premium Saadiyat Island, Abu Dhabi, United Arab Emirates ExternalReference: REF124953F

Description

  • Night Manager Front Office
  • Oversee all Front Office activities during the night shift.
  • Ensure smooth check-in and check-out procedures.
  • Monitor room availability, room assignments, and occupancy levels.
  • Ensure all guest requests are handled promptly and professionally.
  • Coordinate with Housekeeping, Security, Engineering, and other departments.
  • Ensure proper shift handover and communication with the morning team.

Qualifications

  • Diploma or degree in Hospitality Management or a related field.
  • Minimum 3–5 years of experience in Front Office operations, preferably in a supervisory or managerial position.
  • Previous experience as a Night Manager or Duty Manager is an advantage.
  • Good knowledge of hotel Property Management Systems (PMS).
  • Strong knowledge of Night Audit procedures.
  • Excellent communication and guest-handling skills.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Ability to work independently during night shifts.
  • Excellent command of English; additional languages are an advantage.

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