Night Auditor

Night Auditor

Full-Time

What you’ll do…

• You make sure our guest experience never flags, even at night! Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way
• Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
• Work with all our teams to make sure we're always busy, and help our Night Manager with any overbooking levels
• Answer phones, sort out requests and anything that might arise time, involving the team as needed - you're the one-stop-shop for our guests to turn to

Qualifications

• What we’re looking for…

• It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key

• Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know

• Individuals. You’re looking for a place where you can be you; no clones in suits here

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience

• You’re not precious. We leave our egos at the door and help get stuff done

• You’re up for doing things differently and trying (almost) everything once

• You want to be part of a team that works hard, supports each other and has fun along the way

• Additional Information

• What’s in it for you…

• Competitive salary

• 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.

• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.

• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.

• Treat yourself once in a while with lots of retail & hospitality perks through our partners.

• Enjoy a free night at The Hoxton and a meal for two when you first start with us.

• Goes without saying, but we’ll feed you during your shift.

• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)

• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!

• Lots of opportunity to progress and switch it up as part of a global family of brands.

• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.

• Extra time off to volunteer with one of our partner charities.

• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!

• Enhanced family leave for when you’re expanding your family.

• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

• LET YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

• JOIN US

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