About this role
About the Role The Front Desk Night Auditor will serve as the first point of contact for guests during the night, ensuring a warm, efficient check-in/check-out experience and accurate cash handling. This role supports front desk operations to ensure guests have a comfortable stay at KMG Hotels in Joplin, MO. What You'll Do
- Register guests and assign rooms; accommodate special requests whenever possible.
- Thoroughly understand and adhere to proper credit and cash handling policies and procedures.
- Know room locations, types, status, and room rates; working knowledge of the reservations department.
- Take same-day and future reservations when necessary; know cancellation procedures.
- Use front office equipment and proper telephone etiquette.
- Follow all safety and emergency procedures; participate in accident prevention.
- Maintain cleanliness and neatness of the front desk area.
- Be flexible to move employees to different shifts as business demands.
- Shift Hours: 11 pm-7 am. What We're Looking For
- High School diploma or equivalent.
- Strong communication skills; reading/writing abilities for paperwork and updates.
- Basic math skills; cash/credit handling.
- Problem-solving, reasoning, motivating, and training abilities.
- Ability to work a flexible schedule including nights, weekends, and holidays. Nice to Have
- Additional language skills are preferred but not required. Compensation & Benefits
- Salary: $16 per hour; Part-time; Onsite.
- Location: Joplin, Missouri; United States.