About this role
Night Auditor
Full-Time
Job Type: Permanent
Job Category: Rooms
Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley!
Purpose
As Night Auditor, you will perform end of day accounting tasks in preparation for the next day's trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation. This role will also provide operational leadership through regular relief supervision in the absence of the Night Manager.
Primary Responsibilities
- Take charge of reception desk duties and manage the crucial night audit process, ensuring nightly reports are accurate and up to date
- Work closely with security to monitor building security systems, contributing to a safe and secure environment for guests and team members
- Complete valet parking duties and safely operate guest vehicles, including manual transmissions
- Provide relief supervision for a minimum of four shifts per fortnight in the absence of the Night Manager
- Assist the day team with operations, ensuring a seamless guest experience across all hours of the day and night
- Embrace the distinctive night shift roster, working predominantly from 11:00pm to 7:00am
Skills & Experience
- You are an independent worker who takes initiative and performs confidently without constant supervision
- Previous Night Audit, Front Office, Accounts or supervisory experience within a hotel environment is highly regarded
- Strong problem-solving skills with a guest-first approach and a passion for delivering exceptional service
- Must hold a valid licence with the right to drive in Australia and be confident driving both automatic and manual vehicles
- Flexible and adaptable to a rotating roster including weekends and public holidays
- Demonstrated ability to lead a shift and support team members when acting in a supervisory capacity
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to let your passion shine
LET your passion shine
We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
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Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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