NextGen Academy Intern: Field Support

NextGen Academy Intern: Field Support

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NextGen Academy Intern: Field Support page is loaded NextGen Academy Intern: Field Support

Remote type: Flexible Work Arrangement Locations: Eindhoven, Noord-Brabant, Netherlands; Maastricht, Limburg, Netherlands Time type: Full time Posted on: Today Job requisition id: R71339

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life We are looking for a technically curious intern to support the Endoscopy Operating Unit field team in the Netherlands. The role combines customer-facing field support, clinical software learning, basic troubleshooting, LAN setup coordination, reporting, and collaboration with hospital IT teams and healthcare professionals. As an intern you will gain hands-on exposure to field support within a medical technology Endoscopy business. You will develop knowledge of clinical software, medical device setup, and troubleshooting in hospital environments, while also learning how to collaborate with hospital IT teams on connectivity and LAN requirements. In addition, you will build confidence in communicating with healthcare professionals, while gaining experience in clear reporting and documentation within a regulated, quality-focused healthcare environment.

Internship details: Start date: September/ October 2026 Duration: 6 months Working hours: 40 hours per week Work model: approximately 70% national travel and 30% home-based or office-based work Location: Maastricht / Heerlen / Amsterdam

Responsibilities may include the following and other duties may be assigned:

• Support the Endoscopy field team with technical activities in hospitals and clinical environments
• Assist the Endoscopy field team in working with healthcare professionals, including technicians, nurses, and doctors, during system use and implementation
• Assist with clinical software setup, configuration, and basic troubleshooting
• Work with hospital IT teams on connectivity, LAN setup, and related technical requirements
• Document customer interactions, technical issues, actions taken, and follow-up steps accurately
• Build hands-on experience in customer communication and field support within a regulated healthcare environment

Required Knowledge and Skills:

• Currently pursuing a bachelor’s or master’s degree in Engineering, Biomechanics, Electronics, Mechatronics, Biomedical Engineering, or similar
• Fluency in English and Dutch
• Good knowledge of Windows operating systems
• Driving license and willingness to travel in the Netherlands
• Basic understanding of LAN configuration and IT collaboration
• Strong problem-solving mindset and interest in AI/digital innovation

Would be a plus:

• Strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced team environment
• Proactive and enthusiastic mindset, with a willingness to learn quickly and adapt to new situations
• Interest in procedure-based environments and medical technologies used in endoscopy

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official email addresses. Medtronic will never ask for payment or sensitive personal information during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR at medtronic dot com.

Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range: 300-700 Euro gross per month depending on the qualifications

Who We Are We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Read More What We Do We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning Read More How We Are Different These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization