New Vehicles Sales Manager M/F

Job title: New Vehicles Sales Manager M/F

About the Role The successful candidate will lead CFAO's New Vehicles Sales department in South Africa, driving profitable vehicle sales and ensuring alignment with dealer/franchise targets. This role focuses on managing a sales team, optimizing stock, and delivering superior customer experiences to support mobility solutions.

What You'll Do

• Keep updated with and ensure applicable Group/ Dealer policies and procedures are adhered to.
• Create opportunities to ensure profitable income.
• Do market research and ensure the required action is taken with regard to sales planning.
• Ensure cost-effective allocation of funds to achieve operational goals within budget.
• Provide effective leadership to manage the Department’s productivity and motivation to achieve objectives.
• Monitor the performance of the sales team to align the vehicle unit sales with the dealership and/or franchise requirement.
• Ensure vehicle gross profit percentage is aligned with the dealership and/or franchise requirement.
• Effectively manage vehicle stock and ensure ageing stock are kept to a minimum.
• Develop and enhance competitive web exposure and engage in social media marketing initiatives.
• Maintain a deal lead system and secure a profitable sales pipeline.
• Manage customer complaints quickly and effectively.
• Build continuous positive customer experiences and relationships for enhanced customer satisfaction and retention.
• Ensure that satisfactory CE levels are achieved as per manufacturing targets.
• Engage in HR admin and disciplinary measures, as and when required.
• Recruit, train and develop Sales Executives according to identified needs.
• Promote and enhance positive and co-operative inter-departmental relations.
• Any ad hoc admin/other responsibilities as and when required.

What We're Looking For

• Grade 12 qualification/equivalent.
• 5 Years Sales manager experience.
• Proven track record.
• Ability to manage and administer a department, to provide organization, systems and leadership.
• Able to motivate a sales team to achieve objectives.
• Computer literacy skills.
• Clean criminal record.
• Post-graduate qualification (a Sales/Marketing/Management qualification beneficial).
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Valid SA driver's license.
• Practical knowledge of: the retail motor industry; all/latest products/brands; vehicle financing and legislation; finalising sales contracts; efficient vehicle stock control.
• Proficient experience in: customer relationship-building; effective negotiation and persuasive influence; social media prospecting and interaction; management and assertiveness skills; used vehicle pricing and valuing.