About this role
Job Information
Posting Date 23-Jul-2026 Requisition ID 3086 States/Provinces/Cities Manila Location Type Hybrid Business Unit Business Professionals Function Operations Full Time or Part Time Full Time
Description & Requirements
The New Business Intake Analyst will assist in providing an efficient and effective service to Firm Partners and offices in opening new matters for new and existing client registrations. The role-holder will provide guidance to Partners to ensure compliance with ethical and legal duties to avoid conflicts of interest, and in meeting professional responsibility obligations.Main responsibilities: Provide all aspects of support to the Firm, its Partners and offices with regard to the New Business Intake (NBI) processReview new client and new matter information submitted via the Firm’s intake system; assist with identification of possible conflicts of interest; verify that our Standard Terms of Engagement are in place with the client; ensure compliance with Firm policies and procedures; and confirm that all client/matter information in the Firm’s central records is accurateConduct online investigation of prospective clients using online databases (such as Pacer, Lexis Nexis, etc.), business intelligence databases (D&B, Hoovers), Government Watch Lists (World-Check) and the public domain searches (Google etc.) to facilitate the identification of high risk and negative findings, which must be communicated to NBI Management and the Risk and Compliance teamMake sound and educated decisions regarding the existence and validity of possible conflicts of interest and clearance of identified conflicts of interest through liaison with Firm Partners and officesReview Engagement or Assignment Letters for compliance with Firm and departmental guidelines and policiesEnsure Standard Terms of Engagement are applied to all client engagements and, where applicable, ensure exceptions to Standard Terms of Engagement have been approved by the EC-Sub Committee, are tracked and recorded accordinglyEngage and collaborate with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies and proceduresProvide support and assistance on important team projects and initiatives, when required
Skills and experience
A bachelor's degree or previous experience in a client on-boarding roleExcellent written and spoken English communication skillsExcellent working knowledge of Microsoft PowerPoint, Word, Excel and online research toolsAble to make effective, accurate decisions, judgement calls and reliable recommendations with support from team members and Management, where necessaryProfessionalism and the ability to influence in a positive mannerExcellent interpersonal skills with a positive customer service-oriented attitudeAble to engage and collaborate with team members locally and across other CentersExcellent time management and organizational skills, with the ability t