About this role
Seven Up Bottling Company
The NOC Engineer role is tasked with monitoring network and system performance, detecting incidents, and reducing downtime.
- Proactively monitor, respond to, and resolve issues affecting servers, applications, and network infrastructure
Responsibilities
- Design, deploy, and manage enterprise network infrastructure including LAN, WAN, WLAN, firewalls, routers, switches, and access point controllers.
- Ensure high availability, performance optimization, and secure connectivity across all business locations and critical applications.
- Monitor network health and proactively identify, troubleshoot, and resolve incidents to minimize downtime and service disruption.
- Configure and maintain network security controls, including firewall policies, VPNs, access control, intrusion prevention, and perimeter security.
- Manage IP addressing, VLANs, routing protocols, bandwidth utilization, and overall network segmentation and optimization.
- Support infrastructure expansion, new site deployments, upgrades, and integration of network services and technologies.
- Maintain comprehensive and up-to-date network documentation, including topology diagrams, configurations, and change records.
- Collaborate with IT security, infrastructure, and service desk teams while ensuring compliance with IT policies, standards, and business continuity requirements.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, or a related field.
- 3–5 years of hands-on experience in Network Operations Centre (NOC) or Service Operations (SNOC) within an enterprise IT environment.
- Professional certifications such as CCNA (required); CCNP or equivalent certifications are an added advantage.
- Strong experience in monitoring and managing network, server, and application performance using NOC/SNOC tools.
- Good understanding of end-to-end infrastructure, including servers, applications, databases, firewalls, and network components.
- Experience in incident detection, escalation, troubleshooting, and resolution in a 24/7 operations environment.
- Knowledge of ITIL processes and service management frameworks is an advantage.