About this role
Role Purpose
Operate and support the entity's network and connectivity services, including local and wide-area networks, routing, switching, wireless, firewalls and secure connectivity. The role provides onsite coordination for physical dependencies, service providers and critical network incidents.
Key Responsibilities
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Administer LAN, WAN, routing, switching, wireless, VPN and network-security components within the approved scope.
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Monitor network health, capacity and availability and respond to alerts, incidents and performance degradation.
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Troubleshoot connectivity across offices, data centres, hosted environments and approved external services.
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Coordinate approved changes with the entity, telecom providers, TDRA and other relevant parties.
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Maintain network diagrams, IP plans, configuration baselines, inventories, backups and operational runbooks.
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Support firewall-rule, segmentation and secure-connectivity activities in coordination with cybersecurity.
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Contribute to resilience, capacity, failover and disaster-recovery testing.
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Participate in agreed on-call coverage for critical network incidents.
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Requirements
Minimum Experience and Qualifications
- Minimum 4 years of enterprise network engineering experience.
- Strong knowledge of routing, switching, TCP/IP, wireless, VPN, firewalls and network monitoring.
- CCNP or equivalent professional-level certification preferred; CCIE is an advantage.
- Relevant Fortinet, Palo Alto or equivalent security-platform experience preferred.
- Strong incident troubleshooting and technical documentation capability.
Preferred Profile
- Previous experience supporting UAE government or multi-site environments.
- Working knowledge of TDRA connectivity, hosting and approval processes.
- Experience coordinating with telecom providers and federal/shared infrastructure services.
Expected Contribution
- Connectivity incidents are restored and escalated within the confirmed service targets.
- Configurations, diagrams and network inventories remain current and recoverable.
- Changes are implemented with approved plans, validation and rollback controls.
- Capacity and resilience risks are identified before they affect service.