About this role
About the Role Role involves reviewing completed network assessment questionnaires submitted by site SPOCs, validating responses for completeness, accuracy, and alignment with MPC-defined MOPs/SOPs, network standards, and tier classification criteria. The analyst will analyze site-level information to determine current-state alignment with Tier 1, Tier 2, or Tier 3 standards and support remote assessment and documentation review based on questionnaire responses and customer-provided documents. What You'll Do
- Review completed network assessment questionnaires submitted by site SPOCs.
- Validate site responses for completeness, accuracy, and alignment with MPC-defined MOPs/SOPs, network standards, and tier classification criteria.
- Analyze site-level network information to determine current-state alignment with Tier 1 / Tier 2 / Tier 3 standards.
- Perform remote assessment and documentation review based on questionnaire responses and customer-provided documents.
- Identify gaps between existing site network conditions and required technical standards for the assigned tier.
- Support site classification into Tier 1, Tier 2, or Tier 3 based on the agreed classification framework.
- Document site-wise observations, current-state analysis, identified gaps, assigned classification, and high-level remediation recommendations.
- Quantify infrastructure deviations, including hardware and network circuit variances from defined standards, where information is available.
- Participate in clarification discussions with site SPOCs, MPC stakeholders, and HCL internal teams as needed.
- Support creation of structured assessment outputs, dashboards, variance analysis, and final reporting.
- Escalate incomplete, inconsistent, missing, or unclear site responses to the Scrum Master / Project Coordinator for follow-up.
- Ensure recommendations remain conceptual/high-level and do not include detailed design, implementation, or execution unless separately approved under a new scope. What We're Looking For
- Experience with large-scale network assessment or technology refresh programs.
- Familiarity with network standards, MOPs, SOPs, site readiness assessments, and audit-style documentation.
- Experience in managed network services or enterprise network operations.
- Ability to support variance analysis across hardware, circuits, and site-level network attributes. Nice to Have
- Not specified.