About this role
About the Role Design scalable, secure, and highly available network architecture for Mine infrastructure, and align network initiatives with IT strategy and digital transformation programs. What You'll Do
- Design scalable, secure, and highly available network architecture for Mine infrastructure.
- Define networking standards, topology, capacity planning, and longterm technology roadmaps as part of Infrastructure Planning.
- Integrate network security solutions including firewalls, segmentation strategies, and secure access frameworks.
- Analyze and optimize network performance, availability, resilience, and reliability.
- Assess and recommend networking technologies, platforms, and vendors aligned with business and operational requirements.
- Implement automation tools and scripts to improve network configuration, provisioning, and monitoring processes.
- Develop and maintain architecture diagrams, standards, technical documentation, and operational guidelines.
- Align network architecture initiatives with organizational IT strategy and digital transformation programs.
- Coordinate with technology vendors, service providers, and internal teams to support infrastructure implementation and upgrades.
- Adhere to quality standards, regulatory requirements and company policies.
- Provide support for on-call escalations and root cause analysis of given issue.
- Work on value-adding activities such as knowledge base updates, training freshers, coaching analysts.
- Independently resolve tickets within agreed SLA of ticket volume and time.
- Ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. What We're Looking For
- Network Architecture Design: Design scalable, secure, and highly available network architecture in Mine infrastructure.
- Infrastructure Planning: Define networking standards, topology, capacity planning, and longterm technology roadmaps.
- Security Integration: Integrate network security solutions including firewalls, segmentation strategies, and secure access frameworks.
- Performance Optimization: Analyze and optimize network performance, availability, resilience, and reliability.
- Technology Evaluation: Assess and recommend networking technologies, platforms, and vendors aligned with business and operational requirements.
- Network Automation: Implement automation tools and scripts to improve network configuration, provisioning, and monitoring processes.
- Documentation: Develop and maintain architecture diagrams, standards, technical documentation, and operational guidelines.
- IT Strategy Alignment: Align network architecture initiatives with organizational IT strategy and digital transformation programs.
- Vendor Management: Coordinate with technology vendors, service providers, and internal teams to support infrastructure implementation and upgrades.