Network Analyst II

Job title: Network Analyst II

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What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

Responsible for the hardware provisioning lifecycle, including planning, installation, administration, optimization, security, troubleshooting, and end-of-life migration of network infrastructure, firewalls, VPNs, and supporting technologies. Monitors performance and availability, resolves complex technical issues, maintains system documentation and configurations, and implements upgrades and security controls to support reliable firewall and secure operations. Collaborates with technical teams, vendors, and stakeholders to evaluate requirements, coordinate changes, minimize service disruptions, and ensure network services align with organizational standards and operational needs.

What a day of a Network Analyst II looks like:

• Sets up, configures, maintains, and troubleshoots systems hardware and software. Setup includes bare metal setup, operating system installation, and customization to comply with relevant security standards. Troubleshooting may involve interdependent systems in the enterprise.

• Sets up, configures, maintains, and troubleshoots a wide variety of Open Systems Interconnection (OSI) Layer 1 through 7 equipment including routers, switches, Virtual Private Networks, traffic shapers, and wireless local area network.

• Uses standard virtualization platforms to build and test environments for production and test usage.

• Sets up, configures, maintains, and troubleshoots infrastructure support systems including, but not limited to, Active Directory, LDAP, DNS, DFS, DHCP, SSL, OSPF, ACLs and BGP. Design ability displayed at a senior level.

• Installs, supports, and operates a variety of enterprise network and wireless applications.

• Designs and sets up firewall systems in accordance with industry, organizational, and vendor guidelines. Configures firewall systems, optimizes rule sets, and implements security policies defined by the department and the organization.

• Applies appropriate security measures for physical access to hardware devices, access to data and programs. Maintains confidentiality of user passwords and security certificates.

• Functions in an on-call capacity for response to all areas of responsibility where effective resolution of unscheduled or emergency assignments for repair or to ensure service continuity.

• Identifies user requirements, evaluates alternatives, and makes recommendations for the product selection. May apply to software, hardware, systems and applications.

• Researches, evaluates and recommends changes in hardware, software and networking that contribute to a more effective college-wide network.

• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

• Bachelor’s degree in computer science, computer engineering, or related field of study and four years of related experience; or Associate’s degree in computer science, computer engineering, or related field of study and six years of related experience

Knowledge of:

• Microsoft Office Professional or similar applications
• Backup, recovery, and archiving of network systems
• Network switching, routing, and routing protocol administration and troubleshooting
• Administration and troubleshooting of firewalls, TCP/IP protocol, wired and wireless LAN setup, and Virtual Private Networks (VPN)

Skilled in:

• Attention to detail while maintaining effective time and task management
• Maintaining accurate and detailed documentation of changes and updates
• Utilizing scripting and automation tools to improve operational efficiency, streamline administrative tasks, and support enterprise network infrastructure

Ability to:

• Design and configure network and wireless systems

• Administer and troubleshoot Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Private Network (VPN)

• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

Preferred, but not a must:

Education and Experience:

• Bachelor’s Degree

Knowledge of:

• Network virtualization
• Azure networking and load balancers

Skilled in:

• Cisco and Meraki networking systems
• Checkpoint Firewall systems
• Cisco Secure Firewall ASA VPN
• Reading and understanding packet captures to troubleshoot network problems

Licenses, Registration, Certifications, or Special Requirements:

• Cisco Certified Network Professional (CCNP)
• Current Cisco enterprise, security, or collaboration certification aligned with assigned responsibilities; relevant firewall certification may also be considered.

Work Environment and Physical Demand - Frequency

• Lift or carry objects weighing 25 to 50 pounds. - Occasionally
• Lift or carry objects weighing more than 50 pounds. - Occasionally
• Reach and grasp objects. - Weekly
• Stoop, bend, kneel, crouch, or crawl. - Weekly
• Stand for extended periods of time. - Weekly
• Climb ladders and stairs. - Occasionally
• Exposed to heights. - Occasionally
• Work performed outdoors. - Occasionally
• Use of video display terminal. - Daily
• Repetitive movement of wrists, hands, fingers. - Daily
• Use of manual dexterity and fine motor skills. - Weekly
• Receive and understand information through oral and written communication. - Daily
• Proofread and check documents for accuracy. - Weekly
• Work with equipment or perform procedures where carelessness may result in injury. - Occasionally
• Exposed to loud noise levels. - Occasionally
• Operate a motor vehicle. - Occasionally

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

The minimum base pay for this position starts at $63,411.00 annually; however, the offer may vary based on the candidate’s education and experience.

This position is open until filled