About this role
Main Purpose of the job: External based sales role providing technical support to customers, Watts sales Team, Consultants, Specifiers M&E Contractors & Installers for the Microflex pre-insulated product range. The role is responsible for identifying and developing opportunities for underfloor heating systems and manifolds, Watts Vision smart controls, and Heat Interface Units (HIUs), generating sales, developing specifications, and driving market share growth across the UK and Ireland, with a particular focus on district heating, renewable energy, residential developments, commercial buildings, and low-carbon heating applications.
Main Purpose of the job:
External based sales role providing technical support to customers, Watts sales Team, Consultants, Specifiers M&E Contractors & Installers for the Microflex pre-insulated product range. The role is responsible for identifying and developing opportunities for underfloor heating systems and manifolds, Watts Vision smart controls, and Heat Interface Units (HIUs), generating sales, developing specifications, and driving market share growth across the UK and Ireland, with a particular focus on district heating, renewable energy, residential developments, commercial buildings, and low-carbon heating applications.
Responsibilities and Duties
· Generate sales through a focused portfolio of customers and key accounts to achieve the sales targets set by Watts for the Microflex pre-insulated pipe range, whilst supporting growth of underfloor heating systems, Watts Vision controls, and HIUs.
· Develop and maintain regular contact with Consultants, Developers, M&E Contractors, Housing Associations, Local Authorities, Specifiers, Installers, System Integrators, and Wholesalers to identify project opportunities.
· Position Microflex as the preferred pre-insulated pipe solution for district heating, heat network, renewable energy, heat pump, and commercial heating projects throughout the UK and Ireland.
· Identify opportunities where Microflex pre-insulated pipe systems can be specified alongside HIUs, underfloor heating manifolds, and Watts Vision controls to provide complete heating system solutions.
· Generate quotations, technical proposals, and project support documentation while maintaining accurate opportunity records within Salesforce CRM.
· Work closely with the Watts external and internal sales teams to maximise cross-selling opportunities across the heating product portfolio.
· Engage with Consultants and Specifiers to secure project specifications for Microflex, underfloor heating systems, Watts Vision controls, and HIUs at the design stage.
· Promote the benefits of integrated heating solutions combining pre-insulated pipe networks, HIUs, underfloor heating systems, and smart controls to improve system efficiency and customer value.
· Work closely with the existing Microflex distribution and installation partners whilst developing new partnership opportunities across the UK and Ireland.
· Deliver product presentations, CPDs, technical training, and customer workshops relating to Microflex, heat networks, underfloor heating, smart controls, and HIU technologies.
· Support project design discussions, system sizing, product selection, and technical problem-solving for customers throughout the project lifecycle.
· Work collaboratively with Product Management, Marketing, Operations, and Customer Service teams to ensure customer requirements and market feedback are communicated effectively.
· Collaborate with the wider sales team to identify opportunities to grow existing customers through the Watts product portfolio.
· Produce monthly reports covering competitors, market trends, district heating developments, renewable energy projects, underfloor heating market activity, and emerging technologies.
· Maintain accurate sales forecasts, project pipelines, and customer records to monitor and improve business performance.
· Work with the Sales Office Manager and Purchasing Department to manage stock availability and forecast demand for key product ranges.
· Contribute to the development of marketing literature, case studies, technical documentation, CPD content, and promotional campaigns.
· Assist other departments in the evaluation and risk assessment of new products, solutions, and services.
· Follow all company and group procedures, policies, and quality standards.
· Carry out any other duties reasonably requested by the UK Sales Leader.
Education
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· Degree in Engineering, Business, Sales Management or a related discipline preferred.
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· Professional sales or technical qualifications would be advantageous.
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Experience, skills and qualities
Experience within one or more of the following sectors:
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Ø District Heating / Heat Networks
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Ø Renewable Energy Systems
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Ø Heat Pumps
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Ø Underfloor Heating Systems
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Ø Heat Interface Units
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Ø Building Services / HVAC
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· Understanding of underfloor heating manifolds and controls, including system design principles and application knowledge.
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· Understanding of HIU applications within residential, apartment, and communal heating developments.
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· Working knowledge of smart heating controls, particularly connected and zoned heating systems such as Watts Vision.
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· Excellent communication, presentation, negotiation, and relationship-building skills at all levels.
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· Ability to engage confidently with Consultants, Developers, Contractors, Installers, and Distribution Partners.
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· Strong commercial awareness with the ability to identify specification opportunities and convert projects into sales.
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· Proficient in Microsoft Office applications and CRM systems (Salesforce).
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· Strong analytical, organisational, and problem-solving skills.
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· Full UK driving licence and willingness to travel throughout the UK and Ireland.
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Management - This role has no direct reports.