National Account Manager – Boots Mass Beauty

About the Role As National Account Manager – Boots Mass Beauty, you will lead Coty's commercial strategy across Boots, one of the UK's most influential beauty retailers. You will own the Boots relationship end-to-end, drive joint value creation, deliver sustainable growth and maximise category performance across in-store, Boots.com and retail media. You will collaborate with Marketing, Category Management, Supply Chain and Finance to deliver best-in-class results across stores, online and retail media platforms. What You'll Do

• Own Boots Strategy and Business Planning: Lead joint business planning and align Coty's commercial ambitions with Boots' category, shopper and growth priorities. Develop activation plans across stores, Boots.com and retail media platforms to maximise visibility, engagement and conversion.
• Cross-functional Execution: Collaborate across supply, merchandising, marketing and promotional activity to ensure consistent execution.
• Growth & Innovation: Drive successful innovation launches, distribution expansion and category growth opportunities across the portfolio.
• Negotiation & Commercial Performance: Lead negotiations on listings, pricing, promotions, space and commercial agreements; optimise promotional strategies to balance revenue, profitability and ROI.
• Insights & Execution: Leverage customer, shopper and category insights to identify opportunities and unlock incremental growth; track performance and translate insights into actionable recommendations to improve sell-out and category performance.
• Boots Voice & Leadership: Act as the voice of Boots internally, ensuring strong alignment and focus behind key business priorities.
• Financial Ownership & Operational Excellence: Own full P&L for Boots, deliver against sales, profit and market share targets; forecast accurately; optimise customer investment and ensure excellence in availability, supply chain, merchandising and online activation.
• Financial Discipline: Drive budgeting, accruals, forecasting accuracy and receivables management. What We're Looking For
• Proven experience as a National Account Manager or Key Account Manager within FMCG or consumer goods.
• Experience managing Boots or another major UK health & beauty, grocery or omnichannel retail customer.
• Strong understanding of beauty, personal care or consumer goods retail environments.
• Advanced negotiation and relationship-building skills with senior stakeholders.
• Strong commercial acumen with P&L ownership experience.
• Highly analytical with strong forecasting and planning capabilities.
• Experience working cross-functionally in a matrix organisation.
• Excellent communication and presentation skills. Nice to Have
• Interest or experience in DE&I, sustainability and employee-led initiatives (opportunities to get involved). Compensation & Benefits
• Private medical insurance with fast access to specialist and mental health support.
• 8% pension fully contributed by Coty.
• Life assurance and income protection for added peace of mind.
• Flexible hybrid working with our Omni-Working model (up to 50% remote).
• Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options.
• Everyday perks including employee discounts and salary sacrifice schemes.
• Opportunities to get involved in DE&I, sustainability and employee-led initiatives.