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Nail Technician

XWELL
Orlando, FL
On-site

About this role

Nail Technician

Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity.

We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele.

Responsibilities

Nail Services:

  • Perform professional manicure and pedicure services in compliance with hygiene and safety standards.
  • Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art.

Guest Service:

  • Greet guests with a warm and welcoming demeanor, creating a positive first impression.
  • Engage with guests to understand their preferences and tailor spa services to meet individual needs.
  • Collect and maintain guest profiles and preferences for personalized service.
  • Function as a liaison between spa staff and guests to facilitate smooth communication.
  • Maintain a professional and ethical approach in all interactions with guests.

Problem Resolution:

  • Address and resolve guests concerns or issues promptly and professionally.
  • Escalate complex matters to management when necessary.

Appointment Management:

  • Schedule appointments and manage the scheduler efficiently.
  • Accommodate walk-in customers and manage wait times effectively.

Sales:

  • Promote spa services and products to guests.
  • Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
  • Provide product knowledge and recommendations to customers.

Team Collaboration:

  • Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment.
  • Participate in ongoing training and skill development opportunities.

Sanitation and Safety:

  • Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
  • Follow spa policies and procedures related to health and safety.

Compliance:

  • Adhere to all relevant regulations and polices related to spa operations.

  • Maintain confidentiality regarding guests’ information and spa procedures.

  • Participate in continued education in your field to remain current on your license.

  • Required Qualifications

  • High School Diploma or GED

  • Valid Cosmetology/Nail Technician License.

  • Excellent Interpersonal and Communication Skills.

  • Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.

Preferred Qualifications:

  • Proven experience as a Nail Technician, preferably in a salon or spa setting.

  • Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.

  • Ability to Work in a fast-paced Environment.

  • Core Competencies

  • Teamwork

  • Communication

  • Customer Focus

  • Results Driven

Benefits

  • Competitive Hourly Wage – Plus Tips.

  • Employee Discounts on Products and Services.

  • Access to Airport Facilities and amenities.

  • Flexible scheduling

  • Medical Denta, Vision, and Pet Insurance

  • 401K

  • Generous PTO Plan

  • Tuition Reimbursement

  • Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience.

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