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Mystery Shopper

Bayt
Hawali, Kuwait
HybridUSD 500

About this role

Mystery Shopper needed in Kuwait

Do you enjoy discovering new places, visiting different businesses, and sharing your honest opinion? Join ISC-CX as a freelance Mystery Shopper and get paid for evaluating real customer experiences.

As a Mystery Shopper, you will visit stores, restaurants, car rental companies, and other businesses. You will follow a specific scenario, observe the customer service and overall experience, and complete a short questionnaire afterwards.

What you will do

  • Visit businesses and evaluate the customer experience
  • Assess customer service, staff knowledge, cleanliness, and the overall service
  • Follow simple instructions and predefined scenarios
  • Take photos or provide other required information when requested
  • Complete questionnaires about your experience
  • Provide honest and objective feedback
  • Choose assignments that match your location and availability

What we offer

  • Freelance work with flexible assignments
  • Choose projects according to your availability
  • Assignments in different industries and locations
  • Payment for completed and approved assignments
  • No previous Mystery Shopping experience required
  • Clear instructions and support for each project

Skills

  • Exceptional observational skills to accurately assess customer service and product offerings in various settings.

  • Strong written communication skills in arabic and english, for creating detailed and insightful reports on shopping experiences

  • Analytical thinking to identify trends and make recommendations based on customer interactions.

  • Time management abilities to handle multiple assignments efficiently while meeting deadlines.

  • Familiarity with digital tools and platforms used for reporting and data collection in market research.

  • Interpersonal skills to engage effectively with clients and team members, fostering a collaborative work environment.

  • Adaptability to thrive in diverse retail and service environments, adjusting approaches based on specific client needs.

  • This job post has been translated by AI and may contain minor differences or errors.

  • Preferred candidate

  • Years of experience

  • 0 - 20 years

  • Degree

  • High school or equivalent

  • Easy Apply

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  • Complete Questionnaire

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