MS Solutions Architect Tools and AI

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MS Solutions Architect Tools and AI

Plano,Texas,United States

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Job description

Company and benefits

Job ID

787060

Join our Team

Ericsson Inc. does not sponsor US work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E 3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About this opportunity:

Lead the strategy and delivery of AI, automation, tools, and data transformation across global Hyperscaler and Managed Services engagements. As a hands-on solution architect and individual contributor, you’ll influence teams worldwide to improve service quality, accelerate deployment and operations, increase automation, and optimize cost. The role spans telecommunications, data center operations, AI, and global service delivery.

What you’ll do

• Define and execute the Managed Services strategy and roadmap for tools, AI, automation, and data, aligned with customer, engineering, operations, and delivery priorities.

• Lead toolset rationalization, migration, deployment, and lifecycle management; identify high-value use cases, build business cases, and align stakeholders on expected benefits.

• Partner across delivery, engineering, operations, and business teams to take solutions from concept and architecture through implementation, adoption, and continuous improvement.

• Embed scalable solutions in live customer programs and promote standardization, reuse, and industrialization across customers, regions, and engagements.

• Apply AI, machine learning, analytics, and intelligent automation to improve productivity, quality, forecasting, troubleshooting, and root-cause analysis.

• Establish data standards, governance, instrumentation, and feedback loops; support API and data integrations with customer and internal platforms.

• Define KPIs to measure adoption, operational impact, productivity, cost optimization, and automation ROI.

• What you bring

• Bachelor’s degree or higher in Engineering, Computer Science, or a related technical field.

• 10+ years of relevant experience in telecommunications or data center infrastructure, Managed Services, automation, scripting, or tools lifecycle management.

• Strong understanding of Managed Services and deployment tools, automation platforms, AI/ML applications, and modern data architectures such as data lakes and AI platforms.

• A track record of delivering automation strategies, tool transformations, migrations, or data initiatives at scale.

• Experience working in global delivery models, including offshore and nearshore teams.

• Strong analytical and problem-solving skills, with a focus on scalable solutions, simplification, operational efficiency, and measurable business outcomes.

• Ability to influence stakeholders and lead across functions, organizations, and geographies in a fast-paced global environment.

• Why join Ericsson?

• At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

• What happens once you apply?

• Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

• DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

• Primary country and city: United States (US) || Plano

• Job details: MS Delivery Manager

• Compensation and Benefits at Ericsson

• At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

• Your Pay

• The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combi