Mr D - Data Integration Team Leader

Mr D, a division of takealot.com, is looking for a highly talented Data Integration Team Leader to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do

• Learn: We work with the best of the best, and then some.

• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Data Integration Manager.

Your responsibilities will include:

• Managing of national partner relationship, catalogue requirements and queries

• You will have a good understanding of Mr D's integration practices and systems

• Ensuring that the productivity targets for onboarding of new partners are met as per internal service level agreements.

• Identify and escalate potential system and process improvements.

• Identify and escalate problem areas, trends and training opportunities to the appropriate stakeholder/s

• Manage your team’s through regular performance discussions and coaching.

• Liaise with internal departments to solve partner queries and escalate partner-facing challenges to the relevant stakeholders

• Assess any service failure and identify the root cause and take appropriate action to ensure similar failures are avoided

• Lead a team of 20 + and optimally manage all staffing needs, productivity, and quality

• Manage all Internal and external partner services complaints

• Ensure company policies and procedures are communicated to the team, managing and resolving people-related problems, including but not limited to resolving employees conflict of interest and absenteeism.

• Manage and maintain a highly focused and motivated team

• Daily query management resolution

Attributes required:

• Passionate about teamwork

• Responsible and Accountable

• Excellent verbal and written communication skills

• Leadership skills – display the qualities of a leader and set a good example

• Strong interpersonal skills and the ability to work as an effective team member and leader

• Problem-solving skills

• Analytical skills

• Attention to detail and accuracy in a high-pressure environment

• Ability to prioritize workloads

• Ability to work independently but also be a team player across teams

• Must be computer literate in MS office packages

• Must be computer literate in G Suite packages

• Be project orientated

• Must be able to work overtime when required

• An enthusiasm for food

• Willingness to support the greater Mr D team to achieve its aspirational goals

Qualifications & Experience:

• 3+ years experience in a data-focused operational environment.

• Matric

• A relevant tertiary qualification

• 1+ year/s experience in supervising a team of 12 or more team members would be beneficial

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.

• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.

• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.

• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).

• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.

• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.

• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference