Monitoring Officer - AAP

Monitoring Officer - AAP

Under the supervision of the Planning & Monitoring Specialist, the Monitoring Officer (AAP/CFM) will be responsible for supporting and coordinating the implementation of all AAP pillars across UNICEF’s programmes in Gaza. This position will work in close collaboration with the AAP lead in Jerusalem who is managing UNICEF SoP’s well-functioning CFM system, closing the loop and working with section chiefs in Jerusalem to adapt programming across all AAP pillars. The position will further strengthen community engagement, feedback mechanisms, and the systematic use of community voices and insights to inform programme design, adaptation, and implementation in Gaza. The bulk of feedback currently received is from Gaza and we require a continuous understanding of how people in Gaza would like to communicate with us.

The Monitoring Officer (AAP) will help ensure that the voices, feedback, and priorities of affected communities in Gaza are systematically captured, analyzed, communicated, and translated into concrete programme action and adaptation. The role will also strengthen the capacity of UNICEF programme teams and partners to embed AAP principles into their work and ensure that cross-sectoral programming remains responsive to the evolving needs and realities of communities.

Summary of Key Functions:

1. Strengthening local capacity on AAP

2. Community feedback mechanisms and engagement

3. AAP integration with programme sections

4. Reinforcing AAP with cross-cutting areas and collective AAP

If you would like to know more about this position, please review the complete Job Description here: JD_Monitoring Officer_AAP_NO1_Gaza Field Office.pdf

To qualify as an advocate for every child you will have…

Minimum requirements

• Education: Bachelor or equivalent (First Level University Degree) in Social Science, Development Studies, Public Administration, Communications, Data Management, Monitoring and Evaluation, Humanitarian Studies and any other related fields.
• Work

Experience

• At least 1 year of relevant work experience in Programme Monitoring and Reporting, Community Engagement, Community Feedback, Accountability, Complaints or Referral Mechanisms. Data Management, Humanitarian Coordination, or other related fields.
• Skills:
• Experience in Accountability to Affected Populations (AAP) and accountability frameworks.
• Community feedback management, including collection, analysis, and trend identification.
• Community engagement skills, including conducting consultations and focus group discussions with diverse populations.
• Analytical and problem-solving skills with the ability to develop actionable recommendations.
• Cross-functional collaboration skills to integrate accountability measures into programme implementation.
• Strong communication, facilitation, and interpersonal skills for community engagement and partner support.
• Language

Requirements

• Fluency in Arabic and English is required.

• Desirables

• Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language

• Knowledge of localization approaches and partner accountability strengthening.

• Experience in Capacity assessment, accountability systems and organizational practices.

• Experience supporting the design of child-friendly and inclusive feedback mechanisms.

• Ability to develop accountability indicators, tools, and measurement frameworks.

• Experience promoting cross-sectoral collaboration and evidence-based decision-making via community feedback.

• Familiarity with inter-agency coordination mechanisms and collective accountability initiatives.

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

• For every Child, you demonstrate...

• UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

• UNICEF competencies required for this post are…

• (1) Builds and maintains partnerships

• (2) Demonstrates self-awareness and ethical awareness

• (3) Drive to achieve results for impact

• (4) Innovates and embraces change

• (5) Manages ambiguity and complexity

• (6) Thinks and acts strategically

• (7) Works collaboratively with others

• Familiarize yourself with our competency framework and its different levels.

• This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either a role with direct contact with children, a role that works directly with identifiable children's data, a safeguarding response role, or an assessed risk role. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) apply.

• UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

• UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

• UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority,