Monitoring Engineer - AppDynamics & ThousandEyes (ID: 4085)

Job title: Monitoring Engineer - AppDynamics & ThousandEyes (ID: 4085)

As a Monitoring Engineer, you will:

• Design, configure, and implement monitoring solutions using AppDynamics and ThousandEyes Synthetic Monitoring to meet application and infrastructure monitoring requirements.

• Analyse monitoring requirements independently, identify observability gaps, and translate stakeholder needs into effective monitoring solutions.

• Prepare and present High-Level Designs (HLDs) and Low-Level Designs (LLDs), providing technical recommendations and influencing design decisions.

• Configure and maintain application performance monitoring and synthetic monitoring capabilities to support service availability, performance, and user experience.

• Collaborate with Product Owners and stakeholders to understand requirements, assess the product backlog, estimate effort, and plan implementation activities.

• Work closely with technical teams and business stakeholders to deliver monitoring solutions aligned with service requirements and operational objectives.

• Follow ITIL processes and established service management practices while implementing and supporting monitoring solutions.

• Participate in Agile team activities, manage multiple tasks when required, communicate progress, and support continuous improvement of monitoring capabilities.

What You Bring to the Table:

• 8–10 years of overall professional experience, with relevant expertise in monitoring engineering, application performance monitoring, or observability solutions.

• Good understanding of AppDynamics, including its monitoring capabilities, working principles, configuration, and application performance monitoring.

• Good understanding of ThousandEyes Synthetic Monitoring and its role in monitoring service availability, connectivity, and user experience.

• Experience designing, configuring, and implementing monitoring tools and solutions based on technical and business requirements.

• Ability to independently analyse monitoring needs and set up appropriate monitoring capabilities with minimal training.

• Strong knowledge of ITIL processes and their application in IT service delivery and operational support.

• Excellent communication and presentation skills, including the ability to prepare and present HLDs, LLDs, and technical design recommendations.

• Familiarity with Java scripting, ServiceNow, and Agile delivery methodologies is desirable.

You Should Possess the Ability to:

• Understand monitoring requirements independently and translate them into practical technical implementations.

• Evaluate application and service monitoring needs and recommend suitable AppDynamics and ThousandEyes solutions.

• Develop clear HLDs and LLDs and present technical designs confidently to stakeholders.

• Influence design decisions by explaining technical options, recommendations, and implementation approaches.

• Estimate effort and delivery timelines accurately based on the Product Owner's backlog and defined requirements.

• Collaborate effectively with Product Owners, stakeholders, and technical teams to meet business and operational demands.

• Prioritise work, switch between tasks when necessary, and maintain delivery quality across concurrent activities.

• Demonstrate ownership, teamwork, adaptability, and clear communication throughout the monitoring solution lifecycle.

What We Bring to the Table:

• The opportunity to work on application performance monitoring and synthetic monitoring solutions.

• Exposure to enterprise monitoring tools, including AppDynamics and ThousandEyes.

• Opportunities to contribute to monitoring architecture, solution design, and implementation decisions.

• Collaboration with Product Owners, technical teams, and business stakeholders.

• Involvement in requirements analysis, effort estimation, design presentations, and implementation planning.

• An environment that values ITIL practices, structured delivery, and operational excellence.

• Opportunities to apply monitoring expertise to improve application performance, service visibility, and user experience.

• A collaborative working environment that encourages technical ownership, knowledge sharing, and continuous improvement.