Mondrian Residences Manager

Mondrian Gold Coast Residences Manager

Full-Time

Job Type Permanent

Brands MONDRIAN

Job Category Executive & Hotel Management

Mondrian Residences Manager

Region Luxury & Lifestyle

Mondrian Gold Coast, Burleigh Heads, Australia

ExternalReference REF122568L

Mondrian Residences Manager

LocationText Mondrian Gold Coast, Burleigh Heads, Australia

Mondrian Residences Manager

Company Description Set in the heart of Burleigh Heads on the Gold Coast, Mondrian Gold Coast is a bold, design-led luxury hotel that brings a fresh and playful energy to the Australian hospitality scene. Part of the global Ennismore collective, Mondrian is known for its distinctive design, vibrant dining, entertainment and experiences that are anything but ordinary. We’re a team that values individuality, creativity, genuine connections and having fun while delivering exceptional experiences for our guests.

Job Description Luxury living, Mondrian style

Mondrian Gold Coast brings Ennismore's lifestyle hospitality to Burleigh Heads. That means a hotel, venues people talk about, and the Mondrian Residences, where owners and residents enjoy five-star living with hotel-level service.

We're looking for a Residences Manager to run the residential side of the building. You'll be the face of the Residences for owners, the leader of our residential concierge team, and our Principal Licensee.

What you'll be doing

• Acting as Principal Licensee and overseeing the leasing and rental of residential apartments
• Keeping us compliant with Queensland property, tenancy and safety legislation, and managing contracts, rental agreements and tenant documentation
• Being the main point of contact for apartment owners, handled with discretion and professionalism
• Managing tenant relations so residents have a great experience living here
• Leading and training the residential concierge team, from personal assistance to event coordination
• Delivering residents' benefits, including 24-hour onsite security and access to the pool, yoga garden, BBQ area, lounge and function spaces
• Working with hotel management to integrate shared services and give residents access to hotel amenities
• Coordinating maintenance and running regular property inspections to keep the building at luxury standard
• Managing residential budgets and reporting on occupancy, financial performance and operations

Why Mondrian

• Team member discounts across Ennismore and Accor hotels worldwide
• Food and beverage discounts across our venues
• Career pathways across a global lifestyle hospitality group
• A culture built on our values: tell it like it is, have fun and make friends, I've got your back, play to win, and right here, right now

Qualifications

• A current Queensland Real Estate Agent's licence and the ability to act as Principal Licensee (essential)

• Proven experience in luxury property management, residential operations or a similar leadership role

• Strong knowledge of Queensland property and tenancy legislation

• A track record of leading and inspiring service teams

• Polish and confidence with high-net-worth owners and residents

• Experience in mixed-use or integrated residential and hospitality developments (highly regarded)

• A full Australian driver's licence

• Join Mondrian

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. LET YOUR PASSION SHINE We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. Let your passion shine We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

Location

Mondrian Gold Coast, Burleigh Heads, Australia

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