About this role
Position Summary
- Maximize sales revenue of each region(account) by setting sales strategies through market trend analysis.
- Set sales strategies that focus on customer satisfaction by studying the needs of customers in a region.
Role and Responsibilities
- Develop new B2B opportunities and grow revenue within assigned enterprise and key accounts.
- Build strong relationships with decision-makers across procurement, IT, finance, and business operations.
- Understand customers’ business needs, mobile environments, budgets, and purchasing processes.
- Recommend end-to-end mobile solutions, including smartphones, tablets, enterprise mobility management, security, accessories, and lifecycle services.
- Prepare proposals, quotations, presentations, and tender submissions in collaboration with technical and commercial teams.
- Lead commercial negotiations and close agreements within approved pricing and margin guidelines.
- Coordinate with vendors, telecommunications partners, distributors, and internal teams to deliver customer solutions.
- Oversee the commercial handover, deployment coordination, and service follow-up to ensure commitments are met.
- Develop account plans covering customer retention, renewals, cross-selling, and upselling opportunities.
- Manage customer escalations and coordinate timely resolution with the relevant teams.
- Maintain accurate CRM records, sales pipelines, forecasts, and account updates.
- Achieve agreed revenue, gross profit, new customer acquisition, and retention targets.
Skills and Qualifications
- At least degree in Business, Marketing, Information Technology, Telecommunications, or a related field, or equivalent practical experience.
- At least 5 years of experience in B2B sales, enterprise sales, or key account management, preferably in telecommunications, mobile devices, IT solutions, or managed services.
- Demonstrated ability to acquire business customers, manage strategic accounts, and achieve sales targets.
- Understanding of enterprise mobility solutions, including devices, connectivity, mobile device management, security, and support services.
- Strong consultative selling, presentation, negotiation, and relationship management skills.
- Ability to manage complex sales cycles and coordinate multiple stakeholders.
- Strong commercial judgment, including pricing, profitability, and contract considerations.
- Organised, proactive, and comfortable managing multiple accounts and opportunities.
- Proficiency in CRM systems and Microsoft Office or equivalent productivity tools.
Preferred Experience
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Working with enterprise procurement teams and responding to RFPs or tenders.
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Selling device leasing, financing, trade-in, refresh, or managed mobility services.
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Managing relationships with telecommunications operators, or technology partners.
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