About this role
Job title: Mobile RV Service Technician
About the Role Diagnose, inspect, and perform repairs on recreational vehicles (RVs) for retail and warranty customers, in a timely manner and according to industry standards. This is a field/service-oriented role supporting Newmar/Winnebago brands and requires hands-on RV technical skills.
What You'll Do
- Initiate, manage, and complete a customer's repair work order including the services/parts required, recording of time worked, documentation of cause/correction, and notifications of changes to the original repair order.
- Perform a variety of repair and maintenance functions on RV systems, living quarters, appliances, and components. Maintain a current knowledge of how major systems operate in an RV. Collaborate with service center team members to assist in the diagnoses and repair of a customer's RV as needed.
- Take responsibility for supporting other service center responsibilities, including providing service tech support at retail shows and dealer training events. Participate in required field events, training events and meetings.
- Maintain an adequate stock of parts and an accurate record of parts inventory. Ensure proper maintenance and care of service vehicle.
- Follow all health and safety policies and report unsafe acts or injuries immediately. Comply with the company's Code of Conduct. Complete other duties as determined by Newmar leaders.
- Be prepared to travel to customer sites and occasional weekends as needed.
What We're Looking For
- Previous RV service technician or extensive RV assembler experience required.
- Knowledge of RV vehicle systems; excellent troubleshooting and problem-solving skills; strong reading/writing and communication; customer-oriented.
- Valid driver's license and clean driving record; ability to lift up to 50 pounds; ability to travel; weekend availability.
- Education: degree related to mechanical repair, automotive technology, or construction desirable but not required.
- RV tech-related certifications helpful but not required; access to RV repair tools.
Nice to Have
- RV tech certifications or formal training.
- Prior technical work experience in electrical, plumbing, or carpentry is highly desired.
- Strong interpersonal skills and ability to work with service center teams and customers.
- Willingness to relocate to Beaumont, TX or Marco Island, FL if not already located there.