Mitarbeiter Credit & Collection (m/w/d) - Langenhagen (befristet)

Job title: Mitarbeiter Credit & Collection (m/w/d) - Langenhagen (befristet)

Xylem is seeking a temporary Mitarbeiter Credit & Collection (m/w/d) in Langenhagen to manage accounts receivable, debt collection activities, and related processes. The role focuses on contacting customers with overdue payments, negotiating payment arrangements, and documenting all collection activities with precision. You will collaborate with Sales and Service teams to resolve invoice disputes, monitor payment plans and delinquencies, and, when needed, initiate legal steps in coordination with a manager or the Legal Department. You will also contribute to credit analysis, monitor credit accounts, and support monthly, quarterly and annual closings.

What You'll Do

• Process collections and dunning activities for outstanding invoices.
• Contact customers regarding overdue payments and negotiate feasible payment arrangements.
• Document all collection activities and maintain accurate records.
• Collaborate with Sales and Service teams and customers to resolve invoice disputes.
• Monitor and follow up on payment plans and missed payments.
• Initiate legal steps as needed in coordination with manager or Legal/Compliance.
• Analyze financial reports, credit checks, and other information to determine creditworthiness.
• Make credit decisions within delegated authority.
• Monitor credit accounts, ensure adherence to payment terms and credit limits.
• Build and maintain customer relationships to ensure relevant information for credit analysis.
• Contribute to monthly, quarterly, and annual closings.

What We're Looking For

• Successfully completed commercial apprenticeship/education (e.g., Bürokaufmann, Industriekaufmann, or Kaufmann im Groß- und Außenhandel).
• Very good MS Office skills.
• Good English language skills (preferred).
• Strong problem-solving abilities to clarify discrepancies and resolve billing issues.
• Strong communication skills for collaboration with internal and external teams.
• Precise working style with high accuracy in documentation and tracking of project details and changes.

Nice to Have

• Good English language skills (advantage).

Compensation & Benefits

• Tarifliche Vergütung, plus special payments (Weihnachts- and Urlaubsgeld).
• Vermögenswirksame Leistungen (employee savings plans).
• Secure job in a future-oriented industry.
• Flexible working hours.
• Employee discounts and ideas-based bonuses.
• 38.5 hours per week.
• 31 days of vacation.
• Additional bonus tied to company performance.
• On-site canteen.
• E-bike leasing under favorable company terms.
• Opportunity to participate in community actions organized by Xylem Watermark.