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Midwest, Program Manager

DHL
Chicago, Illinois, United States of America
On-site

About this role

About the Role DHL Global Forwarding is seeking a Midwest Region Program Manager to translate strategy into execution by overseeing planning, resource allocation, and delivery of key initiatives. The role leads a portfolio of Midwest strategic projects, partners with the RVP Midwest and Station Managers to identify and prioritize initiatives, and drives cross-functional collaboration to achieve organizational goals.

What You'll Do

  • Manage and deliver a portfolio of Midwest region strategic projects and programs.
  • Partner with RVP Midwest and Station Managers to identify, scope, and prioritize strategic initiatives aligned with organizational goals for both short to medium term projects.
  • Translate objectives into clearly defined project roadmaps with milestones, KPIs and success criteria and lead these projects to completion.
  • Lead cross-functional project teams to deliver complex and high value initiatives.
  • Present to senior management a structured analysis providing solutions to manage dependencies and interfaces between projects.
  • Analyze business processes, identify alternative solutions, assess feasibility and recommend new/ alternate approaches.
  • Define success metrics and oversee reporting on business outcomes, ROI and performance improvement.
  • Conduct project post-implementation reviews to capture lessons learned and ensure continuous improvement.
  • Champion best practices across projects and functions to ensure continuous improvement.
  • Support Midwest leadership with special assignments like growth meetings, presentations and airfreight related projects (20% of time).

What We're Looking For

  • Bachelor's Degree required; advanced degree preferred in relevant discipline (e.g., Business Administration, Management).
  • 4-6 years’ work experience in Management Consulting, Operations Strategy, Business Transformation, Strategic Projects, Logistics Operations or Development.
  • Experience leading project teams.
  • Strong analytical skills with the ability to synthesize complex data (financial, operational, market) into actionable insights.
  • Strong Data Analytics, AI and PM tools.
  • Advanced skills in MS Excel and PM tools.

Nice to Have

  • Advanced degree preferred.

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