About this role
Job title: Middle Account Manager
SOFTSWISS is hiring a Middle Account Manager to join our Casino Platform Team. You’ll work closely with our clients to help them achieve their business goals while driving long-term partnerships, sustainable account growth, and exceptional client experience across our Casino Platform.
iGaming Platform: With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time. The platform combines reliable technology with a broad set of tools that help operators manage, optimise, and grow their business.
In this role, you will build trusted, long-term partnerships with clients using the Jackpot Aggregator tool. The Jackpot Aggregator is an engagement and gamification module for managing promotional jackpot campaigns across iGaming projects. The jackpot management tool encompasses campaigns, bonuses, tournaments, and other engagement mechanics.
- Develop and maintain strong, long-term relationships with clients and key stakeholders, acting as their trusted business partner. Understand each client’s business model, operational processes, goals, and challenges to provide tailored guidance and strategi