About this role
About the Role We are seeking a Delivery Lead for Connected Solutions Mid-Market Fulfillment (WMS, OMS, TMS) at Accenture. You will oversee delivery across multiple programs, ensure quality outcomes and client satisfaction, and partner with Sales and Solution teams to accelerate value by building reusable assets and templatized solution offers. You will also contribute to proposals and lead client Orals for complex pursuits.
What You'll Do
- Lead end-to-end delivery across multiple programs in the MM Fulfillment portfolio, ensuring delivery excellence, governance, escalations, and continuous improvement. Develop and coach teams, partnering with HR/leadership on capability building. Partner with client stakeholders and internal functions to drive adoption and stabilize delivery performance.
- Drive innovation, standardization and speed-to-value by identifying repeatable delivery patterns and converting them into solution assets (delivery accelerators, reusable components, playbooks, reference architectures, tooling approaches). Build and maintain templatized Fulfillment solution offers to enable faster proposal responses and reduced time-to-start. Initial focus would be Manhattan Associates WMS/OMS/TMS but can involve other ecosystem partners. Promote standardization across delivery methods to improve predictability, cost, and quality. Support innovation initiatives that improve delivery throughput while maintaining risk controls.
- Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits. Contribute delivery approach, governance model, staffing logic, and implementation plan differentiators tied to reusable assets/accelerators. Create or review proposal content to align with feasible delivery execution, commercial expectations, and client requirements.
- Participate in bid Orals and executive discussions to present delivery strategy and execution confidence. Lead oral sessions where required—aligning storytelling across delivery, solution, and commercial commitments. Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders. Travel.
What We're Looking For
- Demonstrated ability to lead end-to-end delivery across multiple programs in a mid-market environment, with a focus on fulfillment technologies (WMS/OMS/TMS) or equivalent.
- Strong collaboration with Sales, Solution Architecture, and bid teams to shape delivery strategy and contribute to proposals including delivery approach, governance, staffing, and plans.
- Experience turning repeatable delivery patterns into reusable assets, accelerators, and templatized solution offers to speed value delivery.
- Comfort presenting in bid Orals and executive discussions; coordinating with SMEs for Q&A and maintaining consistent messaging; willingness to travel.
- Leadership capabilities to coach teams and drive capability building with HR/leadership; initial focus on Manhattan Associates WMS/OMS/TMS; openness to working with ecosystem partners.
Nice to Have
- Experience with Manhattan Associates WMS/OMS/TMS or familiarity with other ecosystem partners; ability to work across the Accenture ecosystem.